Plan a Gorilla Trekking Safari in Rwanda
You can see the Mountain gorillas in only Africa. Scientifically known as Gorilla Berengei Berengei, these great apes live in three countries in the world; Uganda, Rwanda and the Democratic Republic of Congo.
Among these destinations, Rwanda is the country that attracts most travelers interested in mountain gorilla trekking. The mountain gorillas are protected in the Volcanoes national park within northern Rwanda, a park that the late Dian Fossey called home for almost 3 decades. Since the inception of gorilla tourism, there has been a growing number of tourists visiting Rwanda to meet the mountain gorillas in their natural habitat.
Gorilla tourism was developed along the guidelines of ecotourism. There is a carrying capacity and the activity is highly regulated so that these great apes can be protected and preserved for the future generations.
Gorilla trekking is done daily in the Volcanoes National Park. Everyday, tourists converge at the park headquarters and are guided into the bamboo forest in search of the mountain gorillas. Tourists are grouped into small groups of eight (8) people who are guided to a habituated gorilla family within the park. Please note that it is only 8 tourists who are allowed to view these gorillas every day and this is the carrying capacity of the national parks where gorilla tracking is conducted.
Within the park, there are 12 habituated gorilla groups which are readily available for viewing once you have purchase a gorilla permit. A gorilla permit costs U$1500 whenever you go for tracking. Since there are as few as 96 gorilla permits available per day, it is advisable to book your gorilla permit well in advance most especially if you are to track the gorillas during the peak months.
Planning Your Gorilla Trek
For you to best enjoy this activity, you should book a fully inclusive gorilla safari with a credible tour company which can plan your trip and put together all the elements well in advance.
For one to track the mountain gorillas, a reasonable degree of fitness is needed. Please be prepared for hikes within the montane national park in order to meet the mountain gorillas. Like their names suggests, mountain gorillas tend to live on high slopes and therefore the experience doesn’t come that easily.
You will be required to wake up every early in the morning to go to the park headquarters for briefing.
In this regard therefore to avoid a lot of hustle, you are recommended to stay close at a safari lodge that is close to the park. This will save you from inconveniences which may have been caused when you have your accommodation away from the park.
Also remember for you to participate in the activity, you must be at the park headquarter by 7 AM.
Always listen to the briefing given by the park rangers. This briefing is useful on your side because, it will guide the safety precautions as well as how you are supposed to behave during the times with the gentle giants.
Why go gorilla trekking in Rwanda
Rwanda is considered the best country for gorilla trekking because it provides you with more than eight (80) gorilla trekking guides. These are readily provided by the Rwanda development Board. They are much trained and they do speak in very good French and English language.
Essentials for a Successful Gorilla Trek in Rwanda
- Get well prepared for the gorilla trek. The hike demands a considerate level of physical strength. Keep in memory and mind that since there is an element of mountain which means something high, you must then expect to hike up-slopes and down-slopes.
- Also note that the gorilla trek is dependent on the movement of the gorillas. A trek can be from as few as 3 hours to a full day. You can spend the whole day trekking the gorillas, since the mountain gorillas are not stationed in one place.
Gorilla Permits
Gorilla permits do not come cheaply. Since May 2017, the Rwanda gorilla Permits cost US$1500 per person. There are many tour operators offering gorilla trekking tours in Rwanda but the price of a fully inclusive tour differs from one company to company. These prices differ according to the costs of transportation and the accommodation fitted into your safari package. For your information, local companies definitely charge lower than the international agencies. Therefore, you can save more if you book with a local tour operator in comparison with the international companies.
Read MoreGo Gorilla Trekking in Rwanda
Mention Rwanda to anyone with a small measure of geo-political conscience and that person will have no doubt recall images of the horrific genocide that brutalized this tiny country in 1994. But since those dark days a miraculous transformation has been united and today the country has one tribal unity, political stability and promising future.
Volcanoes National Park
Tourism is once again a key contributor to the economy and the industry’s brightest star is the chance to track the rare mountain gorillas through the bamboo forests in the shadow of the Virunga Volcanoes. Volcanoes National Park is the highlight of the country, which runs along the border with the Democratic Republic of Congo and Uganda, is home to the Rwandan section of the Virunga’s, comprising of five volcanoes: Karisimbi, Bisoke, Sabyinyo, Gahinga and Muhabura.
While most tourists to the park are understandably driven by the desire to have a face-to-face encounter with real gorillas in the mist, there is good reason to stay in the area once you have finished tracking: the gorillas share the park with rare golden monkeys, a troop which has also been habituated to human contact. The Virunga which towers over Rwanda, Uganda and Democratic Republic of Congo, also present a variety of rewarding climbing and trekking options. To get the most from the Virunga’s give yourself as much time as you possibly can. This is absolutely a park that rewards those who linger.
When to go
The long dry season from June to September is the ideal time to track mountain gorilla as it is well drier.
Accessibility to the Park
Access to Volcanoes National Park is via Musanze (Ruhengeri), although all gorilla treks need to report to the park headquarters in Kinigi north of Musanze at 7:00am. Musanze is a pleasant enough town to explore on foot and it’s situated near a number of interesting natural sights with the massive Virunga volcanoes looming to the north and west.
Gorilla Trekking
Gorilla trekking is the highlight for any visitor in Rwanda. Virunga massif protects over 604 mountain gorillas which amounts to roughly half of the world’s existing population and is the ideal place for a gorilla safari in Rwanda. An encounter with a silverback male gorilla at close quarters can be a hair- raising experience, yet despite their intimidating size, gorillas are remarkably non- aggressive animals, entirely vegetarian and usually quite safe to be round. The term once in a lifetime is bandied about a lot, but gorilla tracking in Volcanoes National Park is one experience for which it just happens to be true.
Gorilla Trek
To determine whether the trek will be easy or had, it depends on which group of gorillas you go and see some journeys are just a short stroll but others a half day slog. You will most likely spend several hours scrambling through dense vegetation up steep, muddy hillsides, sometimes to altitudes of more than 3000m. At this altitude you will certainly be a little breathless, but someone amount of walking is unlikely to find the walk all that tough. If you are not used to walking is though it might be very different story and you should request a group closer to the trailheads.
The Gorilla Encounter
Visits to the gorillas are restricted to one hour and flash photography is not allowed. While you are visiting the gorillas, do not eat, drink, smoke or go the bathroom in their presence. If you have any potential air bone illness, don not go tracking as gorillas are extremely susceptible to human diseases. Visitors request to keep 7 meters from gorillas at all times.
The number of people allowed to visit each of the group is limited to a maximum of 8 people per day, limiting the total number of daily permits to an absolute maximum of 80. Children under the age of 15 years are not allowed to visit the gorillas.
Reservations
Bookings for gorilla permits can be made through the Rwanda Development Board tourist office in Kigali or a Rwandan tour company. With demand often exceeding supply, you will need to book well in advance if you want to be assured of a spot, especially during the peak seasons of December – January and July- August.
Golden Monkey Tracking
In case you still have enough time in Volcanoes National Park, Golden monkey tracking is another activity one can opt to do after mountain gorillas tracking. More like chimp viewing than a gorilla encounter, these beautiful and active monkeys bound about the branches of bigger trees. If you are looking for a reason to spend an extra day in the park, do not miss the chance to track these rare animals. Permits to track the golden monkeys cost US$ 100 per person are easy to get hold of, simply enquire at the Rwanda Development Board office in Kigali or Musanze or at the park headquarters in Kinigi.
The Virunga’s which tower over Rwanda, Uganda and the Democratic Republic of Congo; also present a variety of rewarding climbing and trekking options. To get the most from the Virunga’s give yourself as much time as you possibly can. This is absolutely a park that rewards those who linger.
Cost of Gorilla Permit
The gorilla permit costs US$ 1500 per person per day which includes park entry, compulsory guides and guides’ fee.
Clothing and Equipment
You need to be prepared for a potentially long, wet and cold trek through rainforest; a pair of hiking shoes is a must, as is warm and waterproof clothing. The stinging nettles at higher elevations can really put a damper on the experience, so consider wearing trousers and long-sleeve shirts with a bit of thickness.
Despite the high altitudes and potentially cold temperatures, you also need to be prepared for the strong sun. Floppy hats, bandanas, sunglasses and lots of sunscreen are a good idea, as are plenty of cold water and hydrating fluids.
When you check in at the park headquarters, you may be asked for identification by the park rangers. To avoid any potential hassles, carry your passport with you at all times in addition to your gorilla tracking permit.
Read MoreGorilla Trekking in Uganda or Rwanda: Similarities & Differences
About Volcanoes National Park, Rwanda:
Gorilla Trekking is conducted in Volcanoes National Park which is situated in northern part of Rwanda known as Ruhengeri. The Park is reached after 2hrs drive from Kigali Airport or Kigali city. You can reach Ruhengeri town by public transport or private vehicle however, 4-wheel drive cars are recommended because the area is mountainous. Volcanoes National Park is named after the chain of dormant volcanoes making up the Virunga Massif: Karisimbi – the highest at 4,507m, Bisoke with its verdant crater lake, Sabinyo, Gahinga and Muhabura.
About Bwindi Impenetrable National Park, Uganda:
Bwindi Impenetrable National Park is dominated by tropical rain forest. It’s situated in western Uganda and reachable after 8-9 hours drive from Entebbe International Airport or Kampala city.
Bwindi Impenetrable National Park is thought to have one of the richest faunal communities in East Africa, including more than 350 bird species and more than 200 butterfly species along side different primates but above all mountain Gorillas. The last gorilla census of 2018 shows that BINP hosts almost half of the world’s remaining mountain gorillas. This Park is estimated to protect over 459 individual gorillas.
Mgahinga Gorilla National Park in Uganda:
It’s the smallest National Park in Uganda but treasured for hosting travelers looking to gorilla watching safaris in the Ugandan part of the Virunga. MGNP is part of Virunga crescent together with Volcanoes National Park in Rwanda and Virunga National Park in Democratic Republic of Congo. MGNP is famous for its mountainous relief amidst Virunga Volcanoes like Mt Muhabura (4,127 m), Mt Gahinga (3,474 m) from which the park derives its name, and Mt Sabyinyo (3,645 m). It lies in Bufumbira county, Nyarusiza and Muramba sub-counties and adjacent to the three parishes of Gisozi, Rukongi and Gitenderi.
Similarities between Uganda and Rwanda Gorilla trekking:
Uganda and Rwanda start gorilla trekking with briefing at 7:30am and thereafter, groups of trekkers walk to meet gorillas in their natural habitat. During briefing, guests are equipped with DOS and DON’Ts while with gorillas.
Trekkers are grouped into a maximum of eight people to visit each gorilla family. For more information, each group is headed by ranger guides whose work id to guide, feed information and provide security to the visitors.
A maximum of one hour is given to watch gorillas in their natural environment. Once you meet gorillas, Uganda and Rwanda gives you only one hour to take photos, films and watch the gentle giants as they perform their routine activities.
Trekkers meet only habituated gorilla families which are calm and familiarized to be tracked. For a gorilla family to be trekked, it first under go a 2-3year habituation process which is spear headed by wildlife experts and primatologists among others.
You need a gorilla permit to be allowed to meet Gorillas. Advance purchase of Rwanda and Uganda Gorilla permit is recommended because the permits are on high demand.
Differences between Rwanda and Uganda Gorilla Trekking:
The cost of Rwanda Gorilla permit goes to US$1500 while that of Uganda cost US$700. For that case, Rwanda offers the most expensive gorilla trek on record.
Uganda conducts gorilla trekking in two gorilla parks namely; Bwindi Impenetrable National Park and Mgahinga Gorilla National Park. For that case, Uganda offers two options for tourists to choose where to trek gorillas from.
Uganda protects more than 18 habituated gorilla families in two parks while Rwanda offers 10 habituated gorilla families. That means that Uganda offers more gorilla permits per day, all year round.
Uganda offers both Gorilla trekking and Gorilla habituation for tourists. Rwanda only offers gorilla trekking however, the cost of Uganda gorilla habituation goes up to US$1500 (stay four hours with gorillas) which is equivalent to the cost of Rwanda gorilla trekking (1hr stay with gorillas).
Rwanda offers gorilla trekking from Kinigi park headquarters while Uganda is by far offers four gorilla trekking centres namely: Buhoma, Rushaga, Ruhija and Nkuringo.
It’s a shorter distance from Kigali city to Volcanoes National Park (2hrs drive) verses 8-9hrs drive from Kampala city to Bwindi Impenetrable national Park or Mgahinga Gorilla National Park.
Rwanda Gorilla Park is situated in northern direction while Uganda gorilla parks are in western Uganda.
Volcanoes National Park of Rwanda is more mountainous that Uganda’s Bwindi Impenetrable National Park. The writer of this article is therefore cautioning all travelers opting to trek Gorilla in Rwanda to acquire high level of fitness before the actual tracking date.
Rwanda has ten habituated gorilla groups while Uganda has more than 18 habituated gorilla families. Rwanda gorilla families include Karisimbi Gorilla Family (Susa-B), Sabyinyo Gorilla Family, Amahoro Gorilla Family, Umubano Gorilla Family, Agasha Gorilla Family (Group 13), Kwitonda Gorilla Family, Hirwa Gorilla Family (Hirwa in the local dialect means “lucky one”) and Bwenge Gorilla Family.
Habituated gorilla families in Uganda include; Mubare, Habinyanja, Rushegura, Bitukura, Oruzogo, Nkuringo, Nshongi, Mishaya, Kahungye, Bweza, Busingye, Nyakagezi, Kyaguriro among others.
Volcanoes National Park is more of bamboo vegetation than Bwindi. Bwindi Impenetrable National Park is dominated by tropical rain forest which is characterized by tall trees, ever green vegetation, less undergrowth and canopies.
Bwindi Impenetrable National Park, covering 32,092 ha, is one of the largest areas in East Africa which still has Afromontane lowland forest extending to well within the montane forest belt. Volcanoes National Park covers 160 km2 (62 sq mi) of rainforest and encompasses five of the eight volcanoes. For that case, Bwindi Impenetrable National Park is larger than Volcanoes National Park.
In conclusion, Uganda and Rwanda offers the best mountain gorilla trekking exercise however, your budget will determine were to trek from.
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Mistakes to Avoid on Uganda and Rwanda Safaris
Everyone traveling to Uganda or Rwanda wishes to have the best and unforgettable safari experience. Safety, security, comfort and peace of mind are the things most tourists wish for. Therefore, if that is also your wish, then these are the mistakes you should avoid during Uganda and Rwanda safaris.
Avoid moving alone at night
Moving alone in lonely places is risky because of the high rate of theft and robbery in Urban places especially Kampala city. It is therefore advisable to move with someone, preferable a local of the country although it is better and safer to move during daytime during safaris.
Similarly, avoid some nightclubs
Most nightclubs within Kampala are not safe because it is in such places that most tourists are robbed, murdered and get involved in fights. Not only that, never leave your drinks unattended to because you may be dragged and robbed in the process. If you must enjoy the nightlife in these countries, avoid flashing money and valuables, do not use the ATM machines within Bars, don’t leave your mobile phone on the table and avoid “buying” prostitutes because they look beautiful but are “sometimes” either infected with HIV/AIDS or are thieves themselves and make sure top move with a friend (a local who understands the local languages)
Avoid motorcycle taxis or boda-boda transportation
Boda-boda motorcycles are one of the main reasons for the increasing accident cases within Uganda or Rwanda. This means of transport is undeniably faster and efficient but can also be the reason for you losing your valuables and life because some of the riders and robbers. While on safari in Uganda, it is important to use only safe bodas.
Make sure not to fall sick in Rwanda and Uganda
Try not to fall sick during Uganda and Rwanda safaris. It sounds weird and you are possibly wondering how you can control it but try to prevent some common things than suffering the effects of curing the sickness. Some of the ways to avoid falling sick include immunizing against yellow fever, carry malaria medications, avoid street foods, don’t drink tap water and you will be good to go. Nonetheless, the good news is that most travelers don’t fall sick during Uganda or Rwanda safaris.
Avoid eating street foods
Avoid eating street foods because most of them are contaminated/unhygienic hence increase chances of diarrhea or stomach upset. Therefore you are advised to avoid consuming muchomo (roasted meat), Rolex (chapatti and omelet) and other street snacks. If at all you crave for such food, you can always buy them from restaurants and you will be saving your stomach from diseases.
Do not swim in rivers and Lakes
Swimming in most Uganda or Rwanda Lakes and Rivers increases chances of contracting Bilharzia and encountering wild animals such as Hippos and Nile Crocodiles. However, other Lakes such as Lake Kivu in Rwanda, Uganda’s Lake Bunyonyi and Mutanda are relatively safe for swimming. To be more comfortable, tourists are advised to always swim in the Swimming pools found within most Safari Lodges.
Additionally, you should avoid crossing the road without caution because as earlier mentioned, most road users don’t obey the traffic rules.
Avoid drinking tap water
Do not use tap water or use cubes, locally made juice with un-boiled water because its increases chances of typhoid. Tourists are therefore advised to use bottled (preferable Rwenzori water in Uganda and Inyange water of Rwanda) or thoroughly boiled water even for brushing your teeth. The good news is that most Hotels offer complimentary water bottles in the rooms.
Do not leave your valuable and cash in the open within the Hotel room
Money, passports and expensive gadgets have to be put in a safe and not suitcase or bags because sometimes even the Hotel/Lodge employees can steal your valuables. Actually, most accommodation facilities will warn you about this.
Do not go on self-drive safaris
If you are a first time visitor to Uganda or Rwanda, avoid going on self-drive safaris because you might not be familiar with the traffic laws of the countries, or may not know the roads because for the case of Uganda, some roads or streets are not labeled. Another reason it is risky to go on self drive safaris is because of the high rate of accidents due to many inexperienced drivers who ignore traffic laws, vehicles of poor mechanical conditions and dilapidated roads. Therefore, you are advised to hire a car with a driver being provided so that you enjoy your safari in comfort.
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Rent a Car with Rooftop Tent in Rwanda
Car rentals with rooftop tents offer ultimate wilderness camping experience to holidaymakers on Rwanda safari. Setting up a camp tent each day can be tiresome but here is the best alternative to get yourself relieved from that stress. You can rent a car in Rwanda with a rooftop tent all suitable for game viewing and camping holidays. We have the best full-time 4×4 rental cars in Rwanda with rooftop tents for you to hire.
Our selection of car rentals with rooftop tents are ideal for Rwanda self-drive trips or while you are on driver guided tours. You can also choose from automatic to manual transmission rentals with rooftop tents. Our fleet of rental cars with rooftop tents in Rwanda include among others;
Rooftop tent Land Cruiser
A rooftop tent Land cruiser rental is among our excellent fleet of rental cars in Rwanda worthy hiring for your Rwanda safari holiday. We have the best full-time 4×4 Land cruiser with rooftop tent suitable for camping holidays. Our rooftop tent Land cruiser rentals are equipped with tents that can easily be folded or unfolded and it accommodates 2 people and comes with 2 doors but with no mosquito net, pillow.
Land cruiser GX with rooftop tent
Holidaymakers with a plan to visit Rwanda for a self-drive, renting Land cruiser GX with rooftop tent should be a must-do. This is available with a rooftop ten taking up to about 2 people.
Land Cruiser VX rooftop tent for families
A Rwanda road trip in a Land cruiser VX rooftop tent rental offers travelers lifetime experiences. We have the best Land cruiser VX with capacity of 4pax.
Rooftop tent Nissan Patrol
Hire a comfortable 4×4 Nissan Patrol with rooftop tent and have the best of Rwanda holiday safari. Our full-time 4×4 Nissan Patrol automatic transmission takes 5pax and hiring it is best for camping safaris in Rwanda the Land of a Thousand Hills. Its rooftop tent takes 2 people per night.
Why choose a rental car in Rwanda with a rooftop tent?
- Our car rentals Rwanda with rooftop tents come with adequate leg and luggage room. This guarantees you ultimate comfort on Rwanda holiday safari.
- If camping is your thing, then our rental cars with rooftop tents have you sorted this coming Rwanda camping safari holiday. Our rentals are fitted with tents and this means that you don’t have to stress yourself setting up one on the ground.
- Hiring a rental car in Rwanda with a rooftop tent lets you enjoy, explore and experience Rwanda in a single/double excursion. You have a chance to bundle game viewing together with camping experience.
- Renting a car with rooftop tent is advantageous as holidaymakers stand a chance to cut down on some costs like renting a vehicle and camping gear separately.
Hotel Rwanda – All You Need to Know
The quiet heroism of one man, Paul Rusesabagina (Don Checidle), during the Rwandan Genocide. Directed by Irish film maker Terry George, it was produced in 2004 together with Canadian, British, Italian and South African companies, and the first of its kind-produced together with the rival independent film studios, Lions Gate Films and United Artists. It was filmed mainly in South Africa, with a second edition filming in Kigali, which is the capital city of Rwanda.
Hotel Rwanda has been referred to as an African Schindller’s list. Each movie shows one individual who is not perfect-who uses his social position, interpersonal skills, together with quick wit to rescue thousands of lives form a holocaust. Different from its more popular cousin, Hotel Rwanda failed to win any Oscars, though it was chosen for three, including best Actor (Cheadle), best supporting Actress (Sophie Okonedo) and best original screen play.
Synopsis
The make is based on actual events which happened during the genocidal violent acts, which broke out in Rwanda in 1994, between the Hutu and Tutsi ethnic groups, the Hutu military and interahamwe militias put to death approximately one million Tutsis in merely three months. The main culprit is Paul Rusesabagina (Don Cheadle), a Hutu who owned the four-star Sabena-owned Hotel des Mille Collines in Kigali.
Amidst the fast de-generating confusion of the genocide, and afraid of losing his wife who was a Tutsi, friends and others, he endeavours to keep his luxury hotel as an oasis from the violent acts, changing it to a refuge for as many individuals as it could hold. The remaining part of the world is shown turning its back Rwanda. A well-intended but rather less-resourced UN peacekeeping commander known as Nick Nolte is unable to put to an end the bloodshed, and baffled at the lack of support or concern from outside countries. The harness and failure to provide answers by the international community and the clamorous terror of the genocidal militias and generals, all totally differ from the humble effective life-saving manipulations of Rusesebagina.
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Contribution of RDB to Growth of Rwanda Tourism
Rwanda Development Board (RDB) is a body responsible for setting and regulating all tourism activities in Rwanda. The RDB runs tourism activities on behalf of the Government of Rwanda and its contribution to the development of tourism can be discussed below:
Rwanda tourism board (RDB) has facilitated tourism activities like Gorilla trekking, Chimpanzee trekking, canopy walk, Golden monkey trekking, Dian Fossey tomb trips, Mountain climbing and colobus monkeys among others. The body sets marketing plans to ensure that the world is made aware of the available potentials. Today, if you compare Gorilla trekking in Uganda, Rwanda and democratic Republic of Congo (DRC), Rwanda takes more visitors. This indicated that Rwanda development board is playing a big role to market Rwanda’s Tourist attraction hence taking a biggest market share.
RDB sets rules and regulations governing tourist activities in Rwanda. This is done to protect the wild life and their habitat ….this is done for continuity hence catering for the future generation.
RDB has reduced cases of poaching in Rwanda which was rampant during the era of Dian Fossey. The board has managed to achieve this by employing armed rangers to patrol all parks 24/ 7.
RDB drafts tourism budget and send it to the ministry of finance for approval. In return the tourism industry gets money which is used to promote Tourism.
Rwanda Development board ensures that all wild animals and birds are in good health and care. Wildlife Doctors are put in all national parks to treat wild animals and gives healthy advises. Primates like Gorillas and chimpanzees get full time health care.
Rwanda Development Board selects capable people to run tourism activities. Such staff includes rangers, Doctors or health workers and so on.
Rwanda Development Board (RDB) is the eye and ear of the government in tourism sector. The RDB work on behalf of the government and in case of any problem like increasing poaching, outbreak of diseases, increasing deforestation and so on, RDB reports to the government to find solution.
RDB trains security personal to protect wild animals. They include rangers, tourism police and army among others.
Rwanda Development Board gazette places for wildlife reserves and resettle people who try to encroach the wildlife reserves. Wildlife reserves include National parks, Game reserves and so on.
Rwanda Development board (RDB) promotes tourism in Rwanda through advertisements, organizing tourism events like kwita Izina (Gorilla Naming events), attending world exhibition events and so on.
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Sports betting in Kigali: A New Era of Addictive Gambling
Sports betting shops can now be found in every nook and cranny of Kigali, Rwanda’s capital. In Remera, for instance, the building that used to house a leading bank has been converted into a sports betting house.
The general trend this alludes to is that any strategic building that has been vacated, or any new development in any strategic location, is now being snapped up by betting shops.
I recently took a friend of mine to watch an English Premier League match near Amahoro Stadium and what surprised him was the significant number of laptops that the gambling shop had invested in. And all the laptops were occupied – with a long list of others waiting to use them for betting.
I asked the owner of the betting shop if a product like betting needs such kind of ostentatious display – since people are going to gamble anyway – and he said they are just managing customer experience in this digital age.
According to a blog article titled “Going All In: The Criticality of Customer Experience in Betting and Gambling” by Karen Smith, “The popularity and proliferation of opportunities to ‘bet-in-play’ has compounded the demand for streamlined and robust customer experience.
“Betting in play is the ability for a user to place a bet, typically on dynamic odds, during a match. As a rule, these customers demand quick navigation, dynamic and engaging content, and fast performance times to successfully process their journey,” says Smith.
In some of the betting shops in Kigali, you will find giant screens where people can watch live matches.
But the walls not only just found TV screens to broadcast matches. Virtual games like horse racing, dogs racing and spinning wheel, among other imaginable virtual betting games, can also be found in these shops. And people are now not just betting on live football games, but also virtual football ones where each game can last only one minute or less.
There are some shops where people can now play casino games, both brick-and-mortar, and the online ones.
And even when it’s past midnight when other people are sleeping, you are still going to find the bettors hooked deeply on the computers, either losing or getting money in the process.
A new era of addictive gambling
Gambling has now become a reality in Rwanda.
However, on the flipside, people gambling themselves to sheer poverty or even death are not fairytales or things we only watch in movies. And the inventor of sports betting unwittingly bred a new era of gambling.
Deo Habimana is a 28-year-old motorcycle-taxi driver in Giporoso. He says he began betting some few years ago and, as time went by, his “hobby” started consuming a more significant chunk of the money he earns in a day.
Habimana readily admits that the money he gets at the end of the day is minimal compared to what he injects in betting – yet he cannot quit.
Habimana also admits he’s aware that he’s spending his hard-earned money on an addictive habit, but insists betting also helps him to relax while also waiting for that time he will hit it big time.
“I’m always inspired to bet after I’ve heard about the good fortunes of those who have hit jackpots. They are just fellow bettors like me, and I hope that my day will also eventually come,” he says.
He adds that when he doesn’t have money to bet, he resorts to the desperate solution of pawning or even selling some of his household goods to sustain the habit.
“Often, I bet even the last coin I have in my pockets, and this can be quite devastating when you don’t have food in the house. However, I always pick up the courage to again visit the betting shops since I believe that I stand a chance to win big,” he admits.
Thriving business
Claire Ijabiro works at Lucky Sports Bet in Remera, a Kigali suburb. She confirms sports betting has now become a big business and that’s why many betting shops are opening up everywhere in Kigali. But she points out that they don’t allow those below 18 years to participate.
She explains that her company’s starting amount for betting usually is Rwf300 and may sometimes go up to millions. And the amount won depends on the odds or standards a particular team is given. Gamblers typically bet on international teams.
“Sports betting is now just like any other business and, in recent years, it has become quite lucrative not only in Rwanda but in the entire region. Lucky bettors may win millions of Rwandan Francs, and it’s handed to them without demur,” she says.
Many gamblers say they have made a substantial amount of money from the practice.
Apart from placing one’s cash on a team which is seen as a favourite to win a game, as the odds attest, Ijabiro admits winning in a sports betting game is all a matter of luck.
She adds that on a typical day, a betting company may make a million francs and even over, mainly when the playing teams are big guns.
“The amount of money we earn a day is determined by the teams out on the fixtures. When it’s the English Premier League, for instance, very many people bet and we also get to earn a lot. We can earn Rwf800,000 or more,” she reveals.
This shows how lucrative this business is, yet not all people view it with a similar lens.
Jean Pierre Niyonsenga, who works for a betting company he doesn’t want to be mentioned here, says betting is a gambling business capitalizing on addiction and curiosity.
“People spend a lot of their cash on games they’re not even certain of winning. You find that one bets in many games but gets nothing out of them or wins in only a few of them, meaning the rest of their money went to waste, which isn’t wise,” Niyonsenga says.
John Baptiste Kayiranga, a college student, says sports betting isn’t that harmful till you’re addicted to it.
“I do bet sometimes, but it’s something I do only for the fun of it. I am not against the game, especially if the person doesn’t do it excessively,” he says.
But Nancy Iradukunda, a mother of three, says she is against gambling in any form. She wonders why a rational human being would risk their cash on something they’re not sure of gaining from or even having any influence over.
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How Kigali Metamorphosed into one of Africa’s Most Livable cities
Paul Kamanzi, 41, has lived in Kigali since early 1995. Having been born in Uganda where his parents fled to escape political persecution during pre-liberation Rwanda, he was among the early returnees who took advantage of the country’s liberation in July 1994 from the genocidal regime to return and their home country to rebuild their lives.
“I have seen incredible infrastructural development ever since I came back. The face of Kigali has completely changed, and I’m happy to be a part of a generation that saw the beginning of this incredible pace of development,” he says.
Kamanzi goes on: “When I first came to Kigali, it was incomprehensible a dream to think about real estate in Kigali. Now several estates today are established in Gaculiro, Kicukiro and private projects in Kagarama, Kibagabaga and Kagugu, among others. And the momentum is continuing.”
Kigali today
Today, Kigali is a different place compared to 20 years ago. The street lights, paved roads, sidewalks and fancy coffee shops and the continually growing skyline are a main feature of the city. Kamanzi alludes to several iconic buildings in Kigali that have completely changed the city’s architecture and skyline.
Part of Kigali’s architectural development can be attributed to the growth of the private sector over the past decade, creating demand for more office space, particularly in the central business district.
The demand has peaked, thus resulting in shortages. For instance, the new Makuza Plaza is now expected to address part of the challenge the city has been facing, which saw office space rent cost an average of $18 per square metre per month.
To understand the present dynamics of Rwanda’s real estate, one should understand factors affecting supply and demand in the sector. Many developers, according to City of Kigali, are building structures in relation to market demand and affordability.
The increased supply of office space is inevitably going to lead to lower monthly rental charges and hopefully, people will stop turning residential premises into offices. Some of the buildings that have recently been built to mitigate shortage of office rent include CHIC, Kigali City Tower, Kigali Heights in Kacyiru, Soras Towers and M.Peace Plaza.
Kigali’s architectural development can also be seen in the context of the government’s ambitious economic development plans. For instance, the need to make Kigali a regional meeting, incentives, conferences and exhibitions (MICE) tourism hub has seen the construction of iconic conference facilities like the Kigali Convention Centre, completed in 2016.
Before that, the area around where the Convention Centre boasted average buildings, including the old Post Office and the once famous KBC, which had to be flattened to pave way for ultra-modern structures.
Talking of MICE, the hospitality industry has indeed helped change Kigali’s image, with hotels like Lemigo Hotel and Radisson Blu making Kigali a modern metropolitan that is now being described as Africa’s Singapore due to its rapid development, particularly in regard to its changing architecture.
The incredible story behind the changing face of Kigali would not be complete without paying homage to how Rwandans themselves who have worked hard to transform their city.
“We chose to think big, that is why we liberated the country,” President Kagame said on April 7, 2014, during the commemoration of the 20th anniversary of the Genocide against the Tutsi.
Tabaro says that Kigali itself generally is like the sun that disappeared into the darkness of the night, only to rise up the following morning with more splendour.
Iconic Kwa Rubangura and the Nyarutarama jungle
By 1995, the tallest building in the city was commonly known as Kwa Rubangura, in reference to the owner, Vedaste Rubangura.
Rubangura was one of the wealthiest Rwandans at the time. His building had five floors but only three were occupied. It had just two toilets that served almost the entire facility.
“Rubangura’s building was iconic by then. It was the major reference point of everything in the city but, although it still exists and has been renovated, it is now just a dwarf among giants,” Kamanzi says.
And the area in Nyarutarama, now home to the famous MTN Centre, was one vast jungle roamed by wild animals. There were no ultra-modern upmarkets in Nyarutarama or residential premises where Kigali’s who-is-who now reside.
Away from Nyarutarama, I meet with Peterson Tabaro, the head of Cyimana Sector in Kacyiru. From a shop where he’s perched on a chair, looking through the window towards the now picturesque Gacuriro neighbourhood, he tells me that even immediately after the genocide Gacuriro was just a series of farms, and later people started to build informal houses that mostly catered to the poor.
“Now even if you see those red-roofed houses that give way to the white houses of Vision City, which area itself has gone through a period of rapid development, seeing that people initially went there to cultivate the land. But over the last few years, we’ve seen how fast new, imposing buildings have sprung up. Now it’s an estate inhabited by the middle class,” he says.
Celestine Muranira has lived in Majerwa since 1996. From when he first came to this area, it was all about informal houses but over the years, such imposing buildings like the Ministry of Health headquarters together with a host of other modern buildings have completely changed the skyline of the place.
However, when you really need to see how the architectural complexion of Kigali has changed, you should visit Kacyiru. Right from where Kigali Heights is located, itself a new building that was only commissioned last year, there are new architectural wonders that are replacing the old buildings and the area itself is becoming a city within a city.
Elsewhere
And it is not only in Kigali City where we are seeing changing architecture. In 2010, the government announced that it had set aside Rwf1.5 billion for districts to construct modern houses for the needy to eliminate grass-thatched houses in the country, locally known as Nyakatsi. Travelling to rural areas, you are not likely to see any grass-thatched houses that were sanctuary for the rural poor 20 years ago.
Read MoreNyamirambo vs Nyarutarama: the Muzungu Dilemma
Muzungus in Kigali can be found just about everywhere. Once a rare sight, relegated to only a few predictable neighborhoods, they have managed to infiltrate their way into even the most far flung corners of the city. From Kicukiro to Kagugu, Gitega to Kimironko, they are everywhere.
Of course, some places are more densely populated than others (if you have ever been to Sole e Luna on quiz night or A.B.C. on a Saturday morning, you know what I’m talking about). A solid explanation for why muzungus choose to congregate in one place over another may never really be known, but here we try to get to the bottom of mysteries such as this.
It should come as no surprise that a large number of foreigners settle in the luxurious area of Nyarutarama. You need not be a Kigali regular to notice the lavishness and wealth present in this neighborhood. Home to a private tennis club, the country’s only golf course, and numerous opulent hotels and guesthouses, this part of town is the definition of new-money bourgeois.
Most appealing to the muzungu who likes to wear Sperry boat shoes, pop their collar, and brush elbows with other members of Kigali’s elite socio-economic status, the Nyaturama muzungu can easily pretend that they are back at home in the comfortable suburbs of New Jersey or Connecticut, or in a modern London or Tokyo flat. Only now, they have far more hired help and a vastly bigger living space.
While it may have been difficult to trade in your cramped New York City apartment for a Chinese-engineered mansion surrounded by fruit trees and exotic flowers, the team of house staff at your every disposal and large shiny Land Rover should help ease the adjustment.
Not that there is anything at all wrong with comfort — if you can afford it, why not? Let’s not pretend that we wouldn’t all like to live in a large, beautiful, comfortable house.
When all of your daily chores are taken care of for you, you can focus on bigger worries, like solving developing world’s problems, or selling European-designed telecommunications.
Most likely due to income and status, Nyarutarama also tends to attract older muzungus and those more seasoned ex-pats. Most muzungu families choose to nest in Nyarutarama or nearby and newly built-up Gaculiro and Kagugu.
When you are an expat with a family in Africa, you want to provide only the best: the most modern and sterile upbringing possible. Nyarutarama and its affluent residents epitomize Rwanda’s vision of a prosperous, contemporary, and distinctly affluent nation, one California-style mansion at a time.
On the other side of the coin, and far on the other side of town, exists a completely different universe: Nyamirambo. Due to its low rent prices, bustling streets, and unreliable running water and electricity, Nyamirambo attracts a much different crowd.
Generally, a younger, unrulier, and lower-income bunch, the foreigners who choose to live in Nyamirambo came to Rwanda looking for a truly “African” experience (or perhaps just for easier access to cheap beer). Rejecting the “new” Rwanda embodied by Nyaturama as a white-washed and characterless suburb, these muzungus pride themselves on their commitment to proletariat authenticity.
Popular among the volunteer crowd, Nyamirambo muzungus prefer this grittier, busier version of Rwanda. Those that choose to settle in this part of Kigali have no problem washing their own laundry by hand, shopping at Kimironko market, and taking bucket showers.
Because they have adjusted to a lifestyle so different from that they live back home, this group of ex-pats is more likely to find release in binge drinking and late-night shenanigans, activities that Nyamirambo caters to quite nicely.
What gives these two essentially polar-opposite places similar appeal? The short answer is that not all muzungus are the same. The longer answer is that these two enclaves of Kigali each offer very different versions of Rwanda. While the details in their reasons may differ, these two groups of muzungus can find common ground in their shared love of Rwanda.
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